American’s Chief Customer Officer Points to Renewed Customer Experience Vision
In an interview, American's Heather Garboden discussed a renewed vision for the airline, focusing on premium and customer experience.
American to Offer Tequila Inflight, Expand Onboard Menu
Passengers can enjoy tequila and an expanded buy on board menu starting on June 1, and those in premium cabins can enjoy new snack basket offerings starting on June 11.
Japan Set Monthly Record 3.9 Million Foreign Visitors in April
Japan is on pace to hit a record 43 million foreign visitors by the end of this year.
American Reveals Philadelphia’s New Flagship Lounge and Admiral’s Club
American's new Flagship Lounge and Admiral's Club in Philly will open on May 22.
Japan To Begin Prescreening Visa-free Travelers in 2028
Nationals of 71 countries with visa-free exemptions will be required to provide information several days before travel.
Global Airlines: Insights on the Inaugural, Discussing its Future (with Gabe Leigh, Flightradar24)
Gabe Leigh from Flightradar24 provides his insights from his inaugural experience last Thursday, as I share my thoughts on the company's operations and its future.
American to Test Free Wi-Fi on More Routes Ahead of 2026 Launch
Additional testing on a broader number of routes should help American better observe the strength of its inflight connectivity systems.
Delta’s End Goal With Its Fare Class Updates is to Unbundle Business Class
The fare class changes announced yesterday weren't much, but Delta appears to have a broader goal to unbundle its Delta One prodcut.
Hyatt Announces Opening of Hyatt Regency Zadar, Its First in Croatia
Hyatt has launched its first property in Croatia as they look to grow in and around the Balkans.
British Airways Applauds AI Investments For On-Time Operations
The airline claims that 86% of flights out of Heathrow left on time in the first quarter, which is their highest rate on record.